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14 Killer Secrets to Attracting and Retaining Krewe Members

 

Pictured: Members of the Krewe of Aquila, enjoy themselves at a krewe function to watch the past season's parade. They meet to watch a video of the parade, play games, discuss issues, plan, and have a meal together at the end of the day.   

      February 16, 2007 ...........New Orleans, La.    No matter what krewe, group, association or club, you talk to, I keep hearing the same old complaint. "I just don't know what else to try for members, can you help me out there? Fact is, most captains , presidents, and other leaders don't spend the time on recruiting more members as they should.

It used to be that you could just sit back and wait for the applications to roll in. With the economics, culture and demographics of the area changing by the day, it has now become necessary to adopt a new attitude towards passive recruitment methods. Successful recruitment campaigns only happen when you invest time in planning, preparing, and educating your current members how to spot and  recruit, new krewe members. 

Now I don't mean finding members, I mean recruiting members, while at the same time retaining the ones you do have.

Far to many clubs in the Carnival Industry today are simply, "season only",  clubs or groups, that hold little, if any, functions to bring the club together as a group. This is the number one fatal mistake! No wonder, some clubs have a hard time attracting and retaining the members they have. So we have put together the 12 secrets for the attraction of , recruiting and 2 for retaining the members and volunteers you need. These secrets are used by most of the most successful clubs in the country, and  I'm sure they'll work for you! These tips will give you a handle on the process.

 First, there are 3 steps to the process of obtaining members,  that each club, must learn in order to execute any order to fill it's ranks! The absence of any one of which can cost you dearly in people and resources. Remember, each and every person you add to your roster is a valuable resource which you need to cherish.

Make it a Personal invitation to join!

1 ......Remember the 3 step process.....(a) Attract, (b) Recruit, (c) Retain.  Just as the U.S. Army preaches to it's recruiters, "don't waste time on people don't have a clue of what they want or don't act on their needs", and my personal favorite, "make them come to you!!" Attraction plays a key role in the process of building your ranks. People have to be enticed to come to you, and if you play it right, the crowd you succeed in drawing, will be an outgoing and fun loving pool from which you can choose the best of  many people. Host events or meetings monthly or every Chance you get 

(a) Attracting qualified people

This one is easy! Figure out an activity to host! Preferably a party to celebrate some one or another holiday! You can participate in your local Chamber of Commerce and work with them at their functions, maybe you can re-start or participate in your city or county Welcome Wagon! Another way is to offer a valuable service to people for low cost and have respondents talk to your recruiters at your table. Don't be afraid to use other gatherings of "invovled" people, which are the best type for your club. Other places for example are, 

  • Professional Associations and Organizations
  • Consumer Associations and Organizations
  • Sporting Clubs and Bodies
  • Recreational Clubs and Bodies
  • Community Groups
  • Education and School Organizations
  • Religious and Church Groups/Organizations
  • All other Membership based organizations

(b) Recruiting qualified persons

Be sure when you are doing all that talking, you're talking to outgoing people. Men and especially women who want to "network", make friends, travel, and other outgoing traits. These are your prime candidates. Someone who is a home body will only show up at one or two parties or meeting at best. 

(c) Retaining members

Keeping the members you have is just as easy! Simply pay attention to them, until they make new friends. Show your old members, that what they went through bonds them to the newer members. This makes it harder to leave. A shared bond is never easy to sever.

2. Don't be afraid to actively and openly recruit members for your Krewe! Some where, someone, started to believe that to actively and openly recruit members for a Carnival Krewe was wrong! Where they got that idea is beyond me. I've searched and researched, all the rules, regs, ordinances, policies and procedures, and no where does it state that krewes can not actively and openly recruit members for it's rolls.

What they do say is, for New Orleans and Mobile organizations,  that your club can't use the media, TV, Radio, Newspaper, to expressly recruit, and only recruit, members. The internet is not yet considered "official" media, ( don't count on this loop hole to remain open for very much longer, however ) so for now, you can recruit openly on the Internet. 

3. Put an effective recruitment campaign strategy in place. Do you have a committee in place to direct your recruitment efforts? You'll be surprised to know that many krewes don't even have a strategy at all, much less any effort. The one thing a lot of clubs seem to take for granted is the fact that membership in the organization must be maintained and grown. Don't allow opportunities to recruit members get by you! If you're holding a cook -out, picnic, hosting a game, or like the Houston Men's Calvary do almost every week, a party or two, or three, have someone in charge of handing out literature and greeting new faces, to size them up for membership. Does your Club have a recruitment night? Does it announce it via the media? You should, and no it's not against the rules! We'll talk about that later! 

4. It's Still Ok to Be Selective. Like it or not, we owe a lot to Dorothy Mae Taylor.( It's A New Orleans, Thang !) Some of you will like that statement, some will not. Some accept it as fact, some never will. Agree or not, she put a really bad situation before us before we were really ready to deal with it. Now, as captains, chairmen, and presidents, I believe that we are. Now with that said, let's get to it!  It's ok to be selective, as long as we're fair about it. By fair, it's meant that racial, gender, and political views aside, judge each candidate on what he or she can bring to the Krewe. It's only prudent to add the cream of the crop to your membership, with one qualifier..... ONLY IF& WHERE IT IS POSSIBLE! 

5. Examine your and the potential members needs. Before you start your campaign, look at how you’ve put together your membership or just how they stack up. Do they meet the current needs of the organization? Can they help to accomplish the Krewes goals? Is each contributing as much as he or she can, or are they over extending themselves, heading for burnout? A krewe is a collective group that is the lifeblood of any organization. They live and breathe as one. You have to be a little careful what you add to it. Does the potential krewe candidate meet your org's requirements, etc, but a bigger question may be, does your org meet his/her requirements? Does the club, give him or her what they want and/or need socially? Do you match up well ? To keep and retain any member, you must address and ascertain their social needs so you can attempt to meet them. This makes loyalty of that member very strong. Difficult for another club, to lure him or her away.   

6. Refurbish your written materials. Go through your files and review all the written materials that describes your organization. Keep it fresh. Make sure that they are consistent in the message you are sending, and clear in asking the person to join your organization and easily identifiable as belonging to your organization. This may require you to change the typeface, your logo and/or slogan. Write a boilerplate statement about your mission and organization for everyone to use. Above all, please look professional. Slick , glossy paper only, with your krewe logo in one of the four corners and a good tight design, photos only, No clipart. No whimsical stuff is needed here, you're going after the cream of the crop here, they want to know you're the first class act in town.  If joining a krewe is on their mind, this is your shot! remember, they're more than 72 organizations out there, with fully 59 having some parade activity during the season.

7. Hand out your written materials. This may seem a little redundant, but, I've seen tons upon tons of literature that didn't get handed out. It's just sitting there, in boxes, no one seeing it, getting water logged, wasted money in printing costs, down the tubes. ( As if you had it in large vaults waiting to be thrown out ) Sit it out so people can freely take it. Make it easy to pick up one and go. Some cities don't permit advertising for riders, however, it is ok to advertise events or just the club! You can simply hand our business cards, which are a powerful inducement to someone looking to network, or just belong! Your parade is prime marketing time! After all didn't these people come to see your parade? Wouldn't they just love an invitation to your next event or to join?

8. Include recruitment in every event.  When your groups are brainstorming about specific fundraising strategies/events, make sure the recruitment plan is included. Spend time with your board and staff gathering ideas for a form of fundraising campaign that best suits your organization and your message. When you decide on how you will accomplish your goals go a little further and include literature for the business, group, etc can hand out for you. Piggy back off the other committees efforts.

9.  Be Unique! I know that's a hard one to do sometimes, but you must be determined to distinguish your group or club from the other guy. That takes innovation, inventiveness, and creativity. The chief idea here is to create the novelty, that draws a curious crowd. This also keeps you from repeating the same old mistakes that your predecessor's did. Don't be afraid to take, "measured risks", ( well thought out plans, with a reasonable chance of success), but look around first to see what the other krewes have done and what trouble you can avoid.

10. Include the Public.  It never ceases to amaze me how some clubs think that they can balance an entire krewe off just a few hundred members. Besides being the most single visible way to meet and greet the most potential members, you can also get them to help you finance the endeavor as well. The public at large wants to participate in your clubs activities, but you've got to invite them to come! They will not just "Show Up " and ask to be let in. Let the city know what you're doing and where you're doing it, and that they're invited! 

11.  Include the Media!  Some times secrecy can be a blessing!  The rules governing Krewes traditional recruitment efforts are strict. NO Media campaigns! But for the loyalists that refuse to move into the 21rst century, it not going to be, very much longer for them, now that the 21 century is here. Today's krewes NEED A Public Relations PERSON. If you don't have one, appoint one! NOW !!!! and get him or her trained in the art of representing your organization in the media and public events.

 While you can't openly and actively use the media to recruit, there are ways to recruit without recruiting. a. Keep the krewes name out there! While you are getting the word out about your  fundraising efforts and sending those press releases to the Websites ( like ours, for instance) TV and Radio stations, newspapers, and other media outlets. Not only is the krewe's name out there, driving funds, and other opportunities  to you, but also driving potential members you way, as well.  It seems that the last thing some krewes want is attention. If that's the case, then why parade? b. Print your website's address on everything!  Then get the media to announce it. Of course, your membership application will be there waiting on them. c.  Make news where possible and keep them informed! When you adopt a charity, or pay the children's hospital a visit, become the first krewe to accomplish something, or establish a scholarship, you're making news! Inform the media, and encourage feedback for more information or more ideas and be sure to include feedback avenues such as phone #'s, website url's and of course fax #'s

12. Don't forget your no. 1 recruitment weapon....your current members !  For years recruitment has been done the plain old low tech way. Relying on current members to recruit their friends. Going out and getting members can really be as simple as that. They are in fact your number 1 recruitment source. But don't rely on them to much and too hard. They need to see other efforts in place and working, setting them at ease to feel good about the club so they'll recommend the membership most strongly with the utmost conviction. If they believe in the Krewe and it's work, they can be your most potent recruitment force. 

13. Put that website to work!  Do you have a website up and running yet, in place, working hard to direct your recruitment efforts beyond New Orleans? If you look through the internet with a search, you probably are not surprised that a lot of krewes still haven't bothered to get a website. Remember tip # 2 ? Don't allow opportunities to recruit members get by you! There are currently over 150 million possible krewe members out there!  Thousands more getting computers and online every day! Why wouldn't you want to include them in your efforts? Over 2 to 4 million people come into the city every year from other city's across the nation and indeed a few from other nations to see the world's most famous party! Why wouldn't you want to include them in your efforts? It may not be the great money maker that some had envisioned right now, but neither was the TV for the first 15 years of it's 

14 .Hold an Induction Ceremony! People like to belong and to something special. That means the more doors you put someone through the more they love it deep inside. How do I know this? Zulu Social Aide & Pleasure Club headquartered in New Orleans, Louisiana, has a 2 to 3 year waiting list. Why! This showed how badly some of the guys wanted to belong to the Zulu organization. To say it works, is an understatement. When the club lost over 62 members to the storm and other cities, the club didn't even skip a beat. In fact, they raised the number of members they could have to over 500 and the waiting grew grew even faster!  

Their  induction service is simply inspiring! Always held on a Sunday, they go to the Krewe's church, filing in one by one, and are introduced to the church membership. After the church services are done, they pick up and don their robes, then head to the auditorium. Here, they go through the allegiance of brotherhood and then take the oath of membership. It is a day long event held only for the men of Zulu.   

  Well that's it! I hope some of the "Killer" secrets help you to grow your organization to full strength. 

      

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