The following airlines serve the New Orleans International Airport; Aeromexico, AirTran Airlines, American Airlines, Continental Airlines, Delta Airlines, Lacsa Airlines, Northwest Airlines, Southwest Airlines, Taca International Airlines, TWA, United Airlines, US Airways, US Airways Express / Mesa Airlines.
Visitor Information Services are located in the West Lobby (464-2752),East Lobby (465-8852),West Baggage Claim (463-1020), and in the East Baggage Claim (463-1006). Each Information Counter is open from 8:00 a.m. to 9:00 p.m. daily. All of the visitor Information Service Representatives are bilingual or multilingual.
The Traveler's Aid Booth (464-3522), located in the East Lobby, is able to provide tourist information as well as assist travelers in distress.
Translation Services are located in the West Lobby (464-2752), East Lobby (465-8852), West Baggage Claim (463-1020), and in the East Baggage Claim (463-1006). Each counter is open form 8:00 a.m. to 9:00 p.m. daily. All of the Translation Service Representatives are bilingual or multilingual.
Passengers needing assistance in a foreign language, not provided by Visitor Information Services, can call the Red Cross Language Bank at 586-8191. This service is staffed with bilingual and multilingual volunteers and is available 24 hours a day.
Louisiana Tax Free Shopping is designed to promote international tourism to Louisiana by giving a refund on sales taxes. It applies to those who can show a passport, an international travel ticket and who will be in the country for less than 90 days. All shops in the airport have tax free shopping. Refunds or further information can be obtained at (504)527-6958 in New Orleans or at the Tax Free Shopping airport counter located in the West Lobby (Hours: 7:00a.m. - 6:00p.m.)
Locker Rental
Lockers for storage for suitcases and other items can be found on each of the four concourses past the security checkpoints. The price for one day's rental is $.50. Should a passenger wish to store his belongings for more than 24 hours, he must pay $.50, in advance, for each additional day to the Airport Operations Office located adjacent to Concourse C on the second level.
Lost Property and Left Luggage
The airport retains items that have been lost in the public areas of the terminal. The office is located on the lower level on the West end of the terminal in the Airport Operations Office. The office is open 24 hours a day and can be reached at (504) 464-2672 or 464-0831. Items that have been turned in are held for a period no longer than 90 days.
Patrons losing items in the airline exclusive areas, such as ticket counter, gate areas or aircraft, should see airlines for lost items. Lost luggage offices for each airline are located in the baggage claim area.
To date, the airport offers 42 gates and houses all ticketing, baggage claim and concession services. Car Rental and other ground transportation outlets are also terminal building residents, as are the United States Weather Bureau, the U. S. Public Health and Immigration Service, the U. S. Customs Service, and the U. S. Department of Agriculture. The entire airport complex is free of any architectural barriers to the handicapped, and Telephone Display Devices (TDD's) are located throughout the terminal.
The Gateway Program is an information and language service. Part of the (New Orleans Aviation Board) NOAB, The Gateway Translators assists foreign and domestic travelers in their native language--be it English, Spanish, French, German, or Vietnamese.
Facilities in the Airport
In the West Lobby: Coffee & Beignet Shop Snack Bar Coffee House self-service restaurant Mardi Gras Lounge and Oyster Bar The Grove Natural Snack Shop Haagen Dazs Ice Cream & Cookie Shop Jester Cafe We will be updating this list very soon In the East Lobby: French Quarter Cafe Pizza Perfecto Haagen Dazs & Cookie Time The Grove Natural Snack Shop Others: Croissant Bakery Cart -Concourse B Mobile Liquor Carts - Concourses A,B, & D Snack/Liquor Bar - Concourse B
Post Office
A Post Office is located in the ticket counter lobby area, across from the Delta ticket counter. Service includes mailing packages and letters, purchasing stamps and money orders, renting Post Offices boxes, and a 24-hour mail drop. There is also a 24-hour mail drop at the entrance to the East Lobby near the water fountain.
Airline Lounges
Delta Airlines has a Delta Crown Room located between gates 3 and 5 on Concourse D.
Conference Facilities
Contact the Public Relations Office (504) 464-3547 of the New Orleans Aviation Board for more information or to book meeting rooms.
Parking
The New Orleans International Airport has a 3,000 space covered parking garage on site for long and short-term parking. Parking rates are as follows:
$2.50 first hour $1.50 each additional hour or fraction $7.50 daily maximum Payments are accepted in the form of cash or credit card. Credit Cards accepted include MasterCard, Visa, Discover, and American Express. Security guard are on duty 24 hours/day. For additional information, please contact New South Parking at (504) 464-0204.
Financial Services
Whitney National Bank is located across from the Delta ticket counter. Services offered besides normal banking services are cash advances on credit cards, travelers checks, money orders, foreign currency exchange, and ATM's.
Hours: Monday - Thursday 8:30 a.m. - 3:00 p.m. Friday 8:30 a.m. - 5:30 p.m. Saturday and Sunday Closed
Automatic Teller Machine's (ATM), located in the East Lobby near the entrance of Concourse B, the West Lobby near the Whitney National Bank, and in the West Baggage Claim.
American Express Machine, located in theWest Lobby, transacts cash advances and travelers checks.
Mutual of Omaha Business Service Center, located in theWest Lobby, offers travel insurance, foreign money exchange, photocopies, fax services, emergency cash, and wire money.
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| Hours: | 6:00 a.m. to 7:00 p.m. daily |
There is also a Western Union located off airport property at 1001 Airline Highway, right across from the airport.
Facilities for the Disabled
The entire airport complex is free of any architectural barriers to the handicapped. All restrooms have large toilet enclosures with rails for the handicapped.
The five Telephone Display Devices (TDD) are located throughout the airport terminal: one in the West Lobby and one in each concourse.
There are also ramps throughout the airport and grounds, parking spaces for the handicapped close to the elevators in the parking garage, and elevators located in the West and East end of the terminal building.
* Use of the Airport Logo does not and should not be viewed as endorsement by this or any city agency.